Returns & Shipping

Shipping

All pre-orders are estimated to ship in time for holiday season, 2017. You will receive an email notification with a tracking number once your order leaves our warehouse. Orders are estimated to arrive within 10 - 15  business days of shipment.

We are not currently shipping outside of the U.S. and Canada, but we hope to be soon! Subscribe to our mailing list for updates on international ordering.

Cancellation & Order Change Policy

Once your order is submitted, we coordinate our inventory accordingly, so please reach out to us at [email protected] as soon as possible so we can try to change it. If your order has already shipped, you will need to return or exchange after it arrives to you.

Return Policy

Items must be returned unopened and undamaged, just like you received them. Returns made within 7 days of delivery date will be issued a full refund in the form of original payment. Returns made within 8-14 days will be issued as future credit for Gravity products.

If your item(s) has a manufacturing defect or damage you can return within 30 days of purchase for an exchange.

For all return requests, you may reach out to us at [email protected]